At Payments World, we are fully committed to protecting the privacy and personal data of every individual who visits our website, submits an enquiry, or engages with our services. This Policy outlines how we collect, use, store, and protect your information in accordance with the UK General Data Protection Regulation (GDPR) the Data Protection Act 2018, & other applicable laws. By using our website or services, you consent to the practices described in this policy.

We collect personal information in order to provide you with relevant services, respond to enquiries, improve your experience, and meet our legal obligations. The data we collect may include your name, contact details such as email address and telephone number, business information such as company name, industry, and estimated transaction volume, and any other information you provide voluntarily via contact or quote forms. Additionally, we may collect technical data such as your IP address, browser type, pages visited, and device information through the use of cookies and analytics tools.

We only collect data that is necessary, relevant, and limited to what is required for the purposes we have identified. These purposes include processing your enquiry or quote request, providing tailored recommendations for merchant services or payment solutions, communicating with you about our services, improving the functionality and performance of our website, and complying with legal and regulatory obligations.

Your personal data is used strictly for the purposes for which it was provided. For example, if you request a quote, we will use your information to assess your business needs and offer appropriate services or referrals. If you contact us with a question, we will use your information to respond effectively. In some cases, we may share your information with trusted third-party providers (such as merchant service providers or acquiring banks) where it is necessary to fulfil your request or provide a service. We ensure that all third parties who receive your data are subject to contractual obligations that require them to handle your data securely and lawfully.

We do not sell, lease, or trade your personal data to any third party. We only retain your data for as long as it is needed to fulfil the purpose for which it was collected, or to meet legal and regulatory requirements. Data is stored securely on password protected systems and servers, with appropriate technical and organisational measures in place to prevent unauthorised access, disclosure, or misuse.

As a data subject, you have the right to access the personal information we hold about you, request that we correct or delete your information, object to certain types of processing, or request that your data be transferred to another organisation. You can make such requests by contacting us directly via the contact details provided on our website. We aim to respond to all data access and deletion requests within one calendar month.

If you no longer wish to receive communications from us, you can opt out at any time by clicking the unsubscribe link in our emails or contacting us directly. Please note that some administrative or service-related messages may still be sent for operational reasons if you are an existing client. For more information on the ICO and GDPR please click here.